Shipping Policy
At Marwan Lit Tijarah, we aim to provide a seamless shopping experience, including efficient shipping services for all our customers. Whether you are placing a wholesale or retail order, we strive to ensure that your products reach you safely and in a timely manner.
Shipping Locations
We offer nationwide shipping within the United Arab Emirates (UAE). We are happy to deliver our products to any location across the country, ensuring that your orders reach you wherever you are.
Processing Time
- Order Confirmation: Once your order is placed, it is processed within 24–48 hours. Orders placed on weekends or public holidays may take slightly longer to process.
- Dispatch Time: After processing, your order will be dispatched, and we aim to get it to you within 3–5 business days, depending on your location.
- Same-Day Delivery (For Urgent Orders): We offer same-day delivery for urgent orders within select locations in the UAE. Please contact us to confirm availability.
Shipping Fees
- Free Delivery on Orders Over AED 150: Enjoy free delivery for all orders over AED 150 within the UAE.
- Standard Shipping Fees: For orders under AED 150, a shipping fee of AED 15 will be applied at checkout.
- Bulk Orders: If you are placing a bulk order, please contact us to inquire about shipping rates and any special arrangements we may offer for large quantities.
Delivery Methods
We work with trusted local courier partners to ensure the safe and timely delivery of your orders. Depending on the size and location, we may use different couriers for the most efficient service.
International Shipping
Currently, we only provide domestic shipping within the UAE. For international shipping, please contact us for more information, and we will assist you with your specific needs.
Delivery Tracking
Once your order has been shipped, you will receive a tracking number via email or WhatsApp to track your order in real-time. You can also contact us anytime to inquire about the status of your order.
Damaged or Lost Items
Although we take extra care in packaging your orders, if your package is damaged or lost during transit, please contact us immediately. We will investigate the issue and ensure that a resolution is provided, either by sending a replacement or issuing a refund.
Contact Us
For more information about our shipping policies or to inquire about delivery for bulk orders, please contact us at:
- Email: marwanlittijarah@gmail.com
- Phone: +971 55 123 5599
Thank you for choosing Marwan Lit Tijarah! We are committed to providing you with the best shopping experience and timely delivery.